Warranty - Boots

Warranty for BILODEAU Canada boots

Your BILODEAU Canada boots are under warranty for a period of 6 months against any defects. The eyelets, soles, liners are under warranty against any manufacturing defects for 6 months after the date of purchase. The warranty applies if the boots were properly cared for and have not been subjected to abusive use.

Fur, like leather, can be scratched, which will cause fur loss.

The warranty therefore does not cover against normal wear where the fur was damaged by friction or a strong source of heat. Only manufacturing defects deriving from the dressing of the fur can be covered by the warranty. An inspection will be done by our team of experts to determine the cause of the defect. These cases are rare, as our products are subjected to a series of tests and rigorous quality control.

Although we use the best products available on the market, we cannot guarantee our boots against abrasion, deterioration and damage from excessive heat. Our boots were designed for use in snow, not water.

We require that the original purchase slip be shown; no warranty can be applied without it.

Please note that the BILODEAU Canada warranty does not include shipping costs. All repairs must be sent to BILODEAU Canada at the customer’s cost. When the warranty is applied, the return costs will be covered by BILODEAU Canada.

*All repairs must have an authorization code granted by our customer service department before being sent and it must be included in the shipment.

**No refunds will be made.