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Return and Exchange Policy
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- Return and Exchange Policy
Return and Exchange Policy
If, for any reason, you are not satisfied with your purchase, an exchange or refund can be granted within 30 days* of your purchase. The following conditions must be met :
- The item was not worn;
- The item was not washed;
- The original tags are still on the item;
- The items must still be in their original packaging;
- The original invoice is included with the returned items.
Shipping costs are covered by the customer.
In the case of a refund, we will refund only the cost of the items, not the shipping costs.
Custom-made items are not exchangeable or refundable.
*Especially for the holiday period, we allow exchange and returns until the end of the first week of January.